![]() “The bottom line is, knowledge is power, and that is what we want our customers to have,” she said. Riders will also be able to buy tickets using credit card or Apple Pay, with Google Pay set to be available by the end of the year, Fisher added.Īs of now, the app does not allow users to purchase “Atlantic Tickets, UniTickets, Meadowlands tickets, group tickets getaway packages,” the MTA’s release noted.Ĭonvenience was the agency's “main priority” when it began designing the app, Acting Chief Customer Officer Shanifah Rieara said at the briefing. “So this is the MTA’s way of showing up to 2022.” “We like this because customers have come to expect a login experience like this in other apps,” Fisher said. The app merger will come in handy when LIRR trains start rolling into the new Grand Central Madison train concourse at Grand Central Terminal later this year, Rinaldi noted.Īpp users will be able to sign in via Apple, Google, email or phone number, MTA Head of Special Projects Will Fisher said at Wednesday’s news conference. “Instead of needing two apps to ride - or three if you’re using both railroads - now you need only one.” “For years, the top request from customers has been to include a mobile ticketing option within TrainTime,” Rinaldi said. ![]() Before the rollout, riders needed to use separate apps to check train schedules and buy tickets.App users will be able to peruse train schedules, purchase tickets, check train status, track “real-time” train movement, see how crowded train cars are and chat with customer service representatives.The MTA has rolled out a new TrainTime app that combines the Metro-North and LIRR TrainTime apps with the MTA eTix app.
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